Recharge for Work — Employee Assistance Programme
Employee Assistance Programme

PersonalisedWellbeing Supportfor Every Workplace.

Clinically grounded, on-demand mental health support for organisations across every industry. Available 7 days a week, 6am to midnight — no referrals, no wait times.

30+
Qualified Therapists
<24h
To First Appointment
7 Days
6am – Midnight
50+
Partner Organisations
Professional in a calm workspace
73%
of users report a measurable reduction in stress symptoms
Trusted By
What We Offer

A Complete Wellbeing Solution

From everyday counselling support to crisis response — every layer of employee mental health covered.

Core Service

EAP Counselling

On-demand, confidential counselling with 30+ qualified psychologists. Available 6am–midnight, 7 days. Self-refer and book in under a minute — first session within 24 hours.

24/7 Access

On-Demand MH Nurse Hotline

Short, immediate phone support with a qualified mental health nurse — available 7 days a week. For employees who need to talk right now. Triage, brief support, and referral in one call.

Crisis Response

Critical Incident Response

Immediate on-site or telehealth psychological support within 2–24 hours of a serious workplace event. Group debriefing, 1:1 first aid, and leadership briefing included.

Education

Leadership Training

Tailored workshops on psychosocial safety, burnout prevention, and supportive conversations — on-site, online, or hybrid. Skills leaders can use the very next day.

Insights

Workforce Research & Reporting

Anonymous wellbeing surveys that map your organisation's real psychological stressors. Utilisation dashboards and quarterly reports to demonstrate ROI.

Compliance

Psychosocial Risk Management

Meet your obligations under Australia's 2023 psychosocial hazard regulations. Policy review, risk identification, and an EAP framework satisfying WHS duty of care.

Industry Expertise

Built for Your Sector

Every industry faces unique mental health pressures. Our EAP adapts to your workforce's culture, risks, and challenges.

Law · Consulting · Accounting · Finance

Supporting High-Performance Professionals

Billable hour targets, client demands, and performance-driven culture create chronic stress that goes unaddressed. We deliver discreet, expert-matched support that fits demanding schedules — and actually gets used.

BurnoutHigh PressureStigma ReductionWHS Compliance
46%
Report anxiety or depression symptoms
1 in 3
Experience burnout annually
Confidential by Design
No employer reporting. No session notes shared. Employees speak freely knowing their career is protected — driving dramatically higher uptake.
On Your Schedule
6am to midnight, 7 days. First session within 24 hours. No GP referral or wait lists.
WHS Psychosocial Compliance
Meet your 2023 psychosocial hazard obligations with a documented, structured EAP programme.
Civil · Commercial · Infrastructure · Mining

Protecting the People Who Build Australia

Male construction workers are six times more likely to die by suicide than in a workplace accident. Our EAP is built for this culture: accessible from any location, no stigma, no paperwork.

Suicide PreventionRemote AccessFIFO SupportCritical Incidents
More likely to die by suicide than accident
1 in 5
Experience mental ill-health annually
Rapid Incident Response
On-site or telehealth within 2–24 hours of a serious workplace event. Available nationwide.
Access from Any Site
Video or phone from the cab, lunchroom, or home. No need to leave site or explain yourself.
Male-Friendly Approach
Practical, goal-focused sessions with therapists experienced in supporting male-dominated workforces.
Hospitals · Aged Care · Allied Health · Nursing

Caring for Those Who Care

Healthcare workers carry the weight of others daily. Compassion fatigue, moral injury, and shift-work stress require a specialist response. Our therapists understand clinical environments.

Compassion FatigueMoral InjuryShift WorkTrauma
45%
Of nurses report burnout symptoms
Higher depression rates than general population
Shift-Friendly Hours
Support from 6am to midnight covers every shift pattern — from early hospital starts to late-night aged care.
Compassion Fatigue Specialists
Therapists trained in secondary trauma and the unique demands of clinical care environments.
Protects Registration
Nothing shared with employers or AHPRA. Nurses and doctors engage more when their registration is safe.
Retail · Hospitality · Tourism · Events

Supporting Customer-Facing Teams

High turnover, irregular hours, and customer aggression with limited access to traditional support. Our EAP makes help accessible to everyone, from casual staff to managers.

Customer AggressionIrregular HoursCasual WorkforceTurnover
58%
Of hospitality workers experience poor mental health
Higher turnover without wellbeing support
Available to Casuals
EAP access regardless of employment type — permanent, part-time, or casual staff all included.
Evening & Weekend Access
When your team finishes a late shift, support is still available. 6am to midnight, every day.
Reduces Costly Turnover
Measurably lower voluntary turnover in organisations with effective EAPs.
Schools · Universities · Training Organisations

A Healthier Workforce Teaches Better

Teacher burnout and attrition are at crisis levels. Our EAP helps education institutions retain their best people and keep staff performing at their best.

Teacher BurnoutBehaviour StressRetentionLeadership
50%
Of teachers report high or very high stress
1 in 3
Consider leaving the profession within 5 years
School-Holiday Flexible
Teachers can use EAP sessions intensively during holidays — when they finally have time to prioritise themselves.
Whole-of-Staff Coverage
Teachers, principals, and support staff — everyone gets equal access to confidential support.
Behaviour Trauma Support
Therapists experienced in vicarious trauma and the unique stressors of classroom management.
Federal · State · Local Government · Public Sector

Public Service Deserves Private Support

Government employees navigate complex bureaucracies, political pressure, and community responsibility. We integrate seamlessly with public sector HR frameworks.

Policy PressureOrganisational ChangeCompliance-ReadyWHS
39%
Of public servants report work-related stress
2.4×
ROI on mental health investment in public sector
WHS & Compliance Ready
Documentation, reporting dashboards, and frameworks aligning with Commonwealth and state WHS obligations.
Procurement Friendly
Panel pricing, usage reporting, and management briefs designed for government procurement processes.
Restructure Support
Targeted support during machinery of government changes, redundancies, and organisational restructures.
SaaS · Startups · Scale-ups · Tech Companies

Sustaining the People Driving Innovation

Deadlines, product launches, investor pressure, and remote-first cultures create unique mental health risks. Our digital-native EAP fits the way tech teams live and work.

Startup PressureRemote TeamsImposter SyndromeIsolation
83%
Of tech workers report burnout risk
$50K
Avg cost of replacing a burnt-out senior dev
100% Online Platform
Book, attend, and manage sessions entirely via browser — no app downloads required.
Remote & Distributed Teams
Your globally distributed team gets the same quality support — wherever they are.
Analytics Dashboard
De-identified utilisation data so your People team can track EAP engagement without breaching confidentiality.
Team wellbeing session
Our Methodology

A Framework Designed for Real Workplaces

The REELS™ framework addresses both systemic organisational pressures and individual wellbeing needs — researching your workforce first, then tailoring every layer of support around what your people actually need.

The REELS™ Framework

Five Layers of Support

Each component builds on the last — from understanding your workforce through to always-on individual counselling.

R
Research
Understand Your Workforce
A confidential survey maps the real psychological stressors in your organisation — specific to your industry and culture.
E
Engagement
Rebuild Trust & Participation
Non-performative initiatives that rebuild psychological safety — designed around your workforce culture.
E
Education
Practical Skill Development
Tailored workshops targeting the issues your survey reveals — burnout, resilience, supportive conversations.
L
Leadership
Equip Leaders to Lead Well
Managers trained in psychosocial safety — early identification, supportive conversations, healthy role-modelling.
S
Support
Always-On Counselling
On-demand confidential counselling 6am–midnight, 7 days. Qualified psychologists on their own schedule.
Simple Process

How EAP Counselling Works

No referrals, no wait lists, no forms. Employees self-refer and book directly — first session within 24 hours.

1
Choose Your Therapist
Browse 30+ qualified psychologists. Filter by specialty, language, and availability — pick someone who actually fits.
2
Book a Session
6am to midnight, 7 days a week. First appointment within 24 hours — no GP referral, no employer sign-off.
3
Initial Session
Secure video or phone from anywhere. Maps your situation, goals, and personalised support plan — on your terms.
4
Ongoing Support
Follow-up sessions at whatever frequency suits — weekly, fortnightly, or as-needed.
Access Details

Designed Around Real Schedules

Available 6am – Midnight, 7 Days a Week
Video Sessions
Phone Sessions
From Any Location
First Appt <24hrs
🔒
100% Confidential — Guaranteed

Nothing shared with your employer. No session notes reported. Employees engage more when they know it's truly private.

0%
of users report reduced anxiety symptoms after using our platform
0%
of users report reduced stress symptoms within their first sessions
30+
qualified therapists available nationally across every specialty
4.8★
average therapist satisfaction rating from client feedback
Professional services team
Professional Services
Healthcare worker
Healthcare
Construction worker
Construction
Leadership Education

Training That Sticks.

Evidence-based, industry-tailored workshops that equip leaders and teams with skills they can use immediately — not generic wellness talks.

01

Psychosocial Safety for Leaders

WHS obligations, early intervention, and creating psychologically safe teams without sacrificing performance.

02

Burnout Prevention & Recovery

Identify early-stage burnout in yourself and colleagues, with evidence-based recovery strategies.

03

Supportive Conversations

Navigate difficult conversations with struggling team members — with confidence and clear next steps.

04

Emotional Intelligence at Work

Self-regulation, empathy, and interpersonal effectiveness for leaders and high-performers.

05

Resilience for High-Performance Environments

Practical tools for managing pressure, ambiguity, and sustained high-demand workloads.

Interested in Training?
Custom Workshops for Your Team
Every workshop is tailored to your organisation's industry, culture, and specific challenges. Delivered on-site, online, or hybrid.
Facilitated by registered psychologists and clinical experts
Customised to your industry and firm culture
On-site, online, or hybrid delivery
Post-session resources and follow-up materials included
Aligned with Australian WHS psychosocial regulations
Multi-session packages available
Proven Outcomes

Results That Matter

Measurable improvements across anxiety, stress, and workplace performance — backed by real client data.

69%
of users report reduced anxiety symptoms
73%
of users report reduced stress symptoms
87%
Return-to-work rate post support
4.8★
Avg therapist satisfaction
<24h
Time to first appointment
50+
Partner organisations

The Business Case for EAP

For every $1 invested in effective workplace mental health initiatives, Australian employers see an average return of $2.30 through reduced absenteeism, lower turnover, and improved productivity.

Source: PricewaterhouseCoopers / Beyond Blue, Creating a Mentally Healthy Workplace

Ready to Invest in
Your People?

Speak with our team about a tailored EAP programme. We'll build a solution that fits your headcount, industry, and budget — no lock-in, no obligation.